After-sales Service

SERVICE SUPPORT

Liansu Machinery has provided extensive services and support to customers inside and outside China for decades. With an experienced teams of service engineers of whom 90% have worked in Liansu for more than ten years, we could ensure stable production by offering professional services, ranging from pre-sales consultation, on-site installation, customer training, to after-sales visit, and on-time spare part delivery. Details are as below,

Provide consultation, trouble-shooting services, and decision-making advice Fast response, 24 hours telephone service which can solve 60% problems Perfect CRM platform by which customers could send immediately the on-site machinery problems in the form of videos or words by scanning the QR codes on the machinery name plate
Comprehensive engineering services Experts on turnkey project by providing customized machine selection solution with professional floor plan designs
Intimate precaution tips on machinery maintenance Seasonal contact with customers by mails or on-site visits with general machinery maintenance instruction, to better consolidate workers’ experience with our machines.

After Sales Feedback Form